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Very large difference between National & International speed

Frequent Poster
Posts: 46
Registered: ‎25-11-2009

Very large difference between National & International speed

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by Frequent Poster pastirling Frequent Poster
Message 1 of 6 (906 Views)

Nat Int speedtest 18_50_19Nov18.jpgWe have a great reliable VDSL connection but it is super slow to anywhere outside NZ.

We always get about 65M down & 25M up to NZ servers anytime of the day but international is always significantly slower compared to NZ, especially bad in the evenings before 11.30 ish

 

This makes downloads from Origin, Microsoft Store etc painfully slow.

 

This can only be a problem at Vodafones end as our connection is performing well between us and the ISP.

 

Can someone please help

Frequent Poster
Posts: 46
Registered: ‎25-11-2009

Re: Very large difference between National & International speed

by Frequent Poster pastirling Frequent Poster
Message 2 of 6 (849 Views)

 

Nat Int speedtest 00_20_25Nov18.jpg

 

Still slow relative international speed even after midnight, even just to Australia

 

What is the bottleneck? and what is up with that ping? worse than to USA

 

 

Frequent Poster
Posts: 46
Registered: ‎25-11-2009

Re: Very large difference between National & International speed

by Frequent Poster pastirling Frequent Poster
Message 3 of 6 (848 Views)

Nat Int speedtest 00_34_25Nov18 2 Degrees Mobile.jpg

 

Here is my 2 Degrees mobile speed for comparison.

 

The speed is virtually the same for NZ & Australia & the ping acceptable for Australia

 

This shows Vodafone has a problem with their network that 2 Degrees does not.

 

Major bottleneck somewhere when connecting to anywhere outside NZ, it has been like this for months.

Are Vodafone going to sort this or is the only option to change provider?

Starter Poster
Posts: 11
Registered: ‎30-11-2018

Re: Very large difference between National & International speed

by Private_Nemesis Starter Poster
Message 4 of 6 (802 Views)

I share your pain...and disgust. More examples of their "great" customer service huh?

 

Find a provider that doesnt use Vocus SeaMeWe3 as this cable is broken every second month. However there are currently no reported faults and with the opening of the new ASC as the 3rd connection to Aus Vodafone have no excuse. Im looking at Voyager

Frequent Poster
Posts: 46
Registered: ‎25-11-2009

Re: Very large difference between National & International speed

by Frequent Poster pastirling Frequent Poster
Message 5 of 6 (796 Views)
Thanks for the reply, never thought I would ever get one.

It's like Vodafone knows their network is terrible & want to keep as quiet about it as possible

I'm thinking going 2 Degrees as I have been with them a while with my mobile and always been happy with the performance of their mobile network

Do they use Vocus?
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Frequent Poster
Posts: 46
Registered: ‎25-11-2009

Re: Very large difference between National & International speed

by Frequent Poster pastirling Frequent Poster
Message 6 of 6 (311 Views)

Problem solved

 

Before

 

NZ AUS Test 2Degrees.jpg

 

After

 

NZ AUS Test 2Degrees.jpg

 

You can see how I solved this problem, had to change ISPs. Now my VDSL connection goes like it should, full speed & good stable ping to Australia and everywhere else in the world.

 

 

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