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Very high lantency between Vodafone and Australia

Starter Poster
Posts: 7
Registered: ‎23-02-2018

Re: Very high lantency between Vodafone and Australia

by ByobMarley Starter Poster
Message 11 of 26 (715 Views)

@MikeHales Awesome, that's brilliant Mike. I too was on hold with vodafone this morning for roughly 30minutes to no avail. Thanks a bunch for this. Regardless of whether your network team rectifies or doesn't is it possible to get comment here stating so? Just so we're not in the dark about anything.

 

Again, thanks Mike.

Staff
Posts: 160
Registered: ‎24-11-2011

Re: Very high lantency between Vodafone and Australia

by Staff wsfinest Staff
Message 12 of 26 (695 Views)

Hi All

 

ip add = 168.1.82.196 - this will be fixed tonight maybe/hopefully. Besides this ip address is there any others. If so please advise and provide a traceroute. 

Starter Poster
Posts: 8
Registered: ‎23-02-2018

Re: Very high lantency between Vodafone and Australia

by GeorgeZ Starter Poster
Message 13 of 26 (715 Views)

Ty Mike, appreciate the help. On a side note, it's now confirmed that this is not only affecting Path of Exile, but BF players as well. As far as I have it' it's related to all services hosted in Sydney.

Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Very high lantency between Vodafone and Australia

by Retired Staff MikeHales Retired Staff
Message 14 of 26 (711 Views)

Thanks for the extra info

Product Owner AI & Automated Support
Vodafone New Zealand
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Staff
Posts: 160
Registered: ‎24-11-2011

Re: Very high lantency between Vodafone and Australia

by Staff wsfinest Staff
Message 15 of 26 (678 Views)

Hi GeorgeZ

 

i have just check other gaming servers hosted in AU that we know of and they are not affected.  We will get ip add = 168.1.82.196 sorted. If you can advise other server that are affected please we can look at seeing what can be done.

Starter Poster
Posts: 8
Registered: ‎23-02-2018

Re: Very high lantency between Vodafone and Australia

by GeorgeZ Starter Poster
Message 16 of 26 (665 Views)

Ty mate.  At this point that's the only one i can personally verify Smiley Happy

Starter Poster
Posts: 7
Registered: ‎23-02-2018

Re: Very high lantency between Vodafone and Australia

by ByobMarley Starter Poster
Message 17 of 26 (653 Views)

This is amazing news, hopefully it'll be fixed by tomorrow. You guys have been great.

Starter Poster
Posts: 12
Registered: ‎23-02-2018

Re: Very high lantency between Vodafone and Australia

by retirednzskiing Starter Poster
Message 18 of 26 (598 Views)

Hi, 
just wondering if there was an update?

 

Thanks

Starter Poster
Posts: 7
Registered: ‎23-02-2018

Re: Very high lantency between Vodafone and Australia

by ByobMarley Starter Poster
Message 19 of 26 (582 Views)

I'd probably give them another day, seeing as its the weekend. But, from my side the problem still persists and I've done another traceroute, it's the identical hop where it peaks. I'll make sure to post up tomorrow to see if its been fixed.

Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Very high lantency between Vodafone and Australia

by Retired Staff MikeHales Retired Staff
Message 20 of 26 (539 Views)

@ByobMarley@retirednzskiing@GeorgeZ

Could you please check again as we believe we have identified and fixed the issue.

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
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