I've been trying to do some learning on my work's LMS, which is based in Australia.
I have recently started receiving a real degredation in services, slow/low download/upload speeds to it, and mixed levels of latency.
If I VPN into Australia, I get download speeds of 5MB/sec, however if access it via Vodafone (Fibre in Wellington) i'm getting download speeds from the site of 10KB/sec.
I have some Auckland colleagues who report their connections speeds are fine, so thinking it is maybe isolated to Wellington and/or Vodafone. I don't know my colleague's ISP. Perhaps it is an upstream provider issue? In which case, how can it get sorted?
Which is hosted in Sydney. I would be most interested in any assistance you can provide especially if it is an upstream provider issue. I tried your service desk this morning, but they weren't very helpful. I have been experiencing this since yesterday, although have been on leave for 2 weeks, so could have started at any stage during that time.
Here's a tracert if it's of any use?
Tracing route to ecampus.allianz.com.au [18.104.22.168] over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 172.24.100.1 2 2 ms 1 ms 3 ms 172.24.0.1 3 36 ms 6 ms 9 ms 210-246-31-254.dsl.dyn.ihug.co.nz [22.214.171.124] 4 5 ms 16 ms 7 ms 10.200.12.17 5 39 ms 50 ms 39 ms as9500.nsw.ix.asn.au [126.96.36.199] 6 36 ms 38 ms 54 ms as2687.nsw.ix.asn.au [188.8.131.52] 7 45 ms 47 ms 37 ms 184.108.40.206 8 38 ms 37 ms 39 ms 220.127.116.11 9 39 ms 38 ms 41 ms 18.104.22.168 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out.