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Upgraded to Fibre Max but speed still no change

Starter Poster
Posts: 3
Registered: ‎20-10-2016

Upgraded to Fibre Max but speed still no change

by sdevil Starter Poster
Message 1 of 2 (806 Views)

I have upgraded to Fibre Max and received email from vodafone advised new service activated on 07/June/2018, but till I post this message, my download speed still up to 200 Mbps and upload speed up to 20 Mbps, same as before upgraded (Fibre 200)

 

I have restarted fibre modem(chrous) and my router couple of times, still no luck

 

have tried ring vodafone tech support, not sure what they tried, but no luck at all.

 

Anyone here able to help me will be appreciated! otherwise my upgraded become pointless.

 

thanks in advance!

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Upgraded to Fibre Max but speed still no change

by MikeHales Retired Staff
Message 2 of 2 (705 Views)

@sdevil

 

Still an issue?

 

m

Product Owner AI & Automated Support
Vodafone New Zealand
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