07-02-2018 08:41 AM
I have apparently been changed from ADSL to VDSL but my shortcut pages now take up to 40 seconds to load when on ADSL they loaded immediately!!
I thought VDSL was supposed to be faster.Go figure!!!Not happy!!
11-02-2018 01:31 PM
Thanks for your post. Your VDSL will settle down and should be faster than ADSL, if it really doesn't we can roll it back. Should take about 1-2 weeks to settle.
17-02-2018 10:46 AM
Thanks Mike,I assume we were changed over in December because we had to have the ultrahub installed by the 6th Dec.We haven't had an Email as promised by Vodafone so these are all assumptions.It is just getting slower & slower.I would appreciate knowing if we have even been changed over & if we have We are very unimpressed!!
24-02-2018 09:22 AM
Mike Hales can you do anything about this?Nothing has changed and it is so frustrating!!We have 3 Grandchildren coming next week and they do Eschooll so that is going to be interesting.They already think our internet access is crap and now it is crappier!!
Look forward to a reply.
24-02-2018 10:25 AM
05-03-2018 03:32 PM
hi Judith Bell
Can you PM me your account number and i ll take a look at this. The RGW at any case should not cause any delay in loading. Let me see and advise on whats going on .
06-03-2018 02:34 PM last edited 06-03-2018 04:50 PM by MikeHales
Thank you for that Bogeman.
Our account is [detail removed - sent via message to Bogeman]
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