25-09-2018 11:06 AM - edited 25-09-2018 11:07 AM
How cool is this,
Ive Been with ihug from about 1998 till today (20years)
thought the payment for my dialup had stoped with email closure but NO......
Customer service said it had increased 2 dollars because they could not email me due to closing the email account ......
and paper accounts were going to old address from 6years ago.
Maybe more people should check there Auto payments.......
26-09-2018 02:52 PM
Sorry to hear that, all sorted now?
03-10-2018 09:21 AM
thanks but it should not of happen was my point of posting
I think it is sorted unless by closing my account I am missing out on having a cheap account for data storage or something
else that the service Rep was not aware of ?
Cheers
Brett
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