Still haven't received a neon access code

blue · ‎24-05-2018

I have signed up for a 4 months free broadband with an offer of 12 months free Neon subscription. My broadband was activated on 9 May 2018 but I still haven't yet to receive the neon access code.

I have followed this up a few times already but still haven't heard back.

This really frustrated me. It is part of the deal that Vodafone offer to customers but why I have to be the one chasing this up after I signed up to the plan.

TinaOakley · ‎08-06-2018

I am the same Have had no information about my neon What's going on Vodafone...Not a happy customer

Broadband services

Still haven't received a neon access code

Still haven't received a neon access code

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