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Overseas Contact

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Starter Poster
Posts: 4
Registered: ‎08-02-2018

Overseas Contact

by jstebb Starter Poster
Message 1 of 6 (904 Views)

Is there a way to get Vodafone to contact you or to just chat online? I have an account that is in credit and need to organise a refund. However I live overseas now and I don't want to spend a fortune on a phone call whilst on hold. Thanks

Community Manager
Posts: 3,142
Registered: ‎02-02-2013

Re: Overseas Contact

by Community Manager Community Manager
Message 2 of 6 (873 Views)
@jstebb Please message me with the details and I'll pass them onto the payments team.
Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 4
Registered: ‎08-02-2018

Re: Overseas Contact

by jstebb Starter Poster
Message 3 of 6 (830 Views)

Hi Mike,

 

Did you receive message? I haven't had a response?

 

Justine

Community Manager
Posts: 3,142
Registered: ‎02-02-2013

Re: Overseas Contact

by Community Manager Community Manager
Message 4 of 6 (822 Views)

@jstebb

 

Yes, just messaged you.

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 4
Registered: ‎08-02-2018

Re: Overseas Contact

by jstebb Starter Poster
Message 5 of 6 (708 Views)

I still have not received a refund or any communication from Payments Team. Please advise asap.

 

Community Manager
Posts: 3,142
Registered: ‎02-02-2013

Re: Overseas Contact

by Community Manager Community Manager
Message 6 of 6 (673 Views)
Have sent you a message with an update.
Cheers
Product Owner AI & Automated Support
Vodafone New Zealand
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