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O365 and office.com down on RBI

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Posts: 5
Registered: ‎28-03-2020

O365 and office.com down on RBI

by Deanonz77 Starter Poster
Message 1 of 11 (520 Views)
Hi since yesterday working from home both our laptops cant access Office365 so we cant work. Works fine in 4G card on laptop but not on RBI. Please help !
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Registered: ‎28-03-2020

Re: O365 and office.com down on RBI

by forgotsocks Starter Poster
Message 2 of 11 (502 Views)

Same here - Rural Broadband connection.

 

Won't work:

Office 365

Outlook IMAP connection to Gmail

All Apple services

Any connection to a secure website that needs a certificate or similar to connect

Multiple time out issues to various websites

 

All work absolutely fine on Spark or Vodafone mobile connection.  

 

Not only do we get shafted with exorbatant pricing, limited speeds and low data caps, now we can't even work effectively from home...

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Re: O365 and office.com down on RBI

by PhilMaskell Starter Poster
Message 3 of 11 (492 Views)

I have the same issue, I can't find any information around outages or resolution time for this and it is having a large impact for my team.

 

My last successful connection was at 10.10am on 27th March.

 

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Re: O365 and office.com down on RBI

by Deanonz77 Starter Poster
Message 4 of 11 (473 Views)
VODAFONE has to do something about this ! Come on at least communicate with your customers so we know you have acknowledged the problem and are working on it. Please !
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Re: O365 and office.com down on RBI

by speedpro Starter Poster
Message 5 of 11 (454 Views)

SAME!

 

I've been unable to access anything on O365, Azure, or Microsoft since yesterday. A lot of other sites seem to be working, although it's pretty unreliable.

 

Couple of Traceroute's below: 

 

Tracing route to skype.com [40.121.80.200]
over a maximum of 30 hops:

  1     2 ms     1 ms    48 ms  vfwireless.hub [192.168.1.1]
  2   104 ms    71 ms    72 ms  4.192.227.49.dyn.cust.vf.net.nz [49.227.192.4]
  3    29 ms    56 ms    33 ms  bvi-400.bgnzftc02.akl.vf.net.nz [203.109.180.226]
  4    41 ms    74 ms    47 ms  bvi-188.bgnzftc02.akl.vf.net.nz [203.109.180.225]
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
...etc
Tracing route to office.com [13.107.6.156]
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  vfwireless.hub [192.168.1.1]
  2    30 ms    73 ms    32 ms  4.192.227.49.dyn.cust.vf.net.nz [49.227.192.4]
  3    52 ms    39 ms    58 ms  bvi-400.bgnzftc02.akl.vf.net.nz [203.109.180.226]
  4    71 ms    67 ms    48 ms  bvi-188.bgnzftc02.akl.vf.net.nz [203.109.180.225]
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
...etc
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Re: O365 and office.com down on RBI

by JasonM1 Starter Poster
Message 6 of 11 (444 Views)

Not just on RBI but on other connections to - I'm in Mt Victoria Wellington and have the same issue

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Re: O365 and office.com down on RBI

by shemac Starter Poster
Message 7 of 11 (405 Views)

I tried clicking on the "find out more" link at the bottom of the page where vodafone advises they are upgrading systems. Got a "page not found" message which is maybe what you would expect if the website is down!!!!

 This seems oxymoronic to me

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Re: O365 and office.com down on RBI

by shemac Starter Poster
Message 8 of 11 (399 Views)

someone at vodafone is paying attention. I just received an email from them tellling me another customer is pissed off with the problem. Spechless!!!!

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Re: O365 and office.com down on RBI

by PhilMaskell Starter Poster
Message 9 of 11 (361 Views)

Looks like it just came back!

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Registered: ‎27-10-2009

Re: O365 and office.com down on RBI

by Staff ChrisVF Staff
Message 10 of 11 (357 Views)

Yes, should be resolved in the last hour. Please update if you're still having issues.

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