24-03-2020 05:44 PM
Hi guys I suppose to move house on Friday 27th which is now cancelled the Broadband connection was scheduled on Friday
can this please be cancelled and I don't want to b disconnected from the inet in my place
what do I do to cancel this ? Can't get hold of anyone
24-03-2020 08:19 PM
Can someone reply to me please ? I can't afford losing inet as have to work from home
25-03-2020 07:23 PM
Hi Renarta, I am in the same situation. Did you receive a response?
Thanks
Andrew
25-03-2020 08:19 PM
Hi Andrew no reply but I was pushed by lawyers to move tomorrow very stressful time and Vodafone not helping
26-03-2020 11:30 AM
Same boat here guys. We were supposed to be moving to Nelson on Monday, however are stuck here in Hamilton. Our intenet is due to go on in Nelson Monday, and switch off here, so I'm wanting to cancel the cut off here! Eeek. I tried calling the number, however it just says it's for an emergency only. Have facebook messaged. Nothing.
27-03-2020 03:27 PM
Please Private Message me with your account number by clicking on my username and I can take a look for you
Regards
Josh
Vodafone
27-03-2020 03:30 PM
Hi AndrewS900
Please private message me with your account number by clicking on my username and I can take a look for you
Regards
Josh
Vodafone
26-03-2020 12:10 PM
Hi - we are in the same boat.Have you had any contact with Vodafone?
We are supposed to be moving on 27 March too. They rang me yesterday asking if it was still happening, and I said yes a that was what I knew at the time. However, as of 5pm yesterday our settlement has been differed.
I can't get through to Vodafone. I can't log in to My Vodafone.
Plllleeaasee help!
27-03-2020 03:31 PM
Hi KateWatson
Please private message me with your account number by clicking on my username and I can take a look for you
Regards
Josh
Vodafone
27-03-2020 02:52 PM - edited 27-03-2020 02:52 PM
Hey guys, not sure if anyone else has had any success, but I managed to speak to a rep via the chat in the app (saying 'human contact') and they said that a new moving house form needed to be submitted to move the account 'back'.
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