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Network connection failure

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Starter Poster
Posts: 3
Registered: ‎17-06-2016

Network connection failure

by bubbsea Starter Poster
Message 1 of 2 (81 Views)

Anyone having trouble connecting to the Vodafone network?  A message I get "Ready to connect when network quality improves" is frustrating as it recurs frequently in between bouts of connectedness.  Frustrating but also puzzling is the message that I am "connected" sometimes with a "very strong" signal, yet receive a "no internet connection" message when immediately afterwards trying to connect to the internet

Calling the help centre is not the answer.  My attempts in this direction (three hours over the past week, excluding wait times) have resulted in reboots, resets, but no solution to the problems outlined above. So I'm concluding the answer must lie elsewhere, literally perhaps with another provider.

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Retired Staff
Posts: 21,157
Registered: ‎06-08-2008

Re: Network connection failure

by johnr Retired Staff
Message 2 of 2 (60 Views)

@bubbsea  You have posted under broadband and TV networks so zero idea how your post is related to this!

 

If you are speaking about mobile then have you tried your SIM card in another handset? Maybe the handset is faulty

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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