Broadband services

[Marc]

Anyone else having issues connecting to Netflix via the TV through Vodafone broardband? I keep getting a connection error: NBPD connection error.

Does anyone have a solution for this? (tried the 'turn it off and turn it on again' already)

[David3D]

Can your browse with your PC/Laptop...etc?  Netflix especially?

[Marc]

It’s weird. I can browse on other devices (pc, iPhone) including connecting to Netflix. On my Samsung Smart TV I can browse the internet but when I try to connect to Netflix via the TV app it fails.

Then it gets weird. If I connect my TV to the internet via hotspot through my iPhone I can then connect to Netflix through the TV. My phone is also on Vodafone. When I change the TV back to my broardband router it won’t connect.

[David3D]

Try changing the DNS on your TV to an alternative one.

Something screwy is going on with Vodafone's DNS service.

On your smart TV, note down all the settings that it uses to connect.

Then set those same settings manually, except, change DNS address from Automatic to the following.

Primary: 1.1.1.1
Secondary: 1.0.0.1

Alternatively:  8.8.8.8 / 8.4.4.8

You may even be able to leave all network settings as automatic, and just change the DNS settings.  It depends on what kind of TV you have.  I'm 98% sure this will solve your problem for now.