26-05-2014 04:15 PM
I can browse the Netflix movie selection perfectly fine, but once I start trying to watch a video it loads to 50% then cuts to an error screen displaying error code N8210. Note we pay subscriber fee for netflix each month.
The same problem has been reported by others like ourselves who use a DNS redirection service such as Getflix or UnblockUs to workaround the geoblocking that Netflix uses.
I have taken both my laptop and iphone to two different friends places and was able to get Netflix working there. One is on Xtra, and the Orcon. We are on Vodafone of course. I tried both Getflix (which we subscribe to) and UnblockUS. Netflix worked OK in both these cases.
So there is some issue with Vodafone that must be attended to asap.
Solved! See solution
30-05-2014 06:53 AM
Thanks vodafone - everything is back up and running and seems to be working better than before.
26-05-2014 04:37 PM - edited 26-05-2014 04:41 PM
The Netflix service is not provided by Vodafone and uses Geo unblocking so telling us ' So there is some issue with Vodafone that must be attended to asap ' is not going to get much love around here sorry
The issue is impacting many ISPs
26-05-2014 05:17 PM
Thanks for the link Nigel. Yes I had seen that already but the UK Netflix does not have the extensive catalogue that the US Netflix does. Vodafone need to get their US feed from the same source that Xtra and Orcon do, or figure out some other fix.
Then we can get on with our viewing like we used to be able to.
26-05-2014 05:24 PM - edited 26-05-2014 05:25 PM
I don't understand why Vodafone should be looking for a fix?? Nothing has changed on the Vodafone NZ side, We can't fix something we have zero control over,
Somerthing else you will be not be using the Vodafone DNS so even less chance of us doing something,
26-05-2014 05:31 PM
Yes I appreciate that VF is not providing the geo-unblocking service.
All I know is if I take my laptop to either xtra or orcon isp provisioned houses, Netflix works OK with several geounblockers.
So the issue is with Vodafone or whom ever Vodafone get their US feed from it seems to my simplistic testing and analysis.
26-05-2014 05:43 PM - edited 26-05-2014 05:44 PM
The issue is not on the Vodafone NZ side, I have advised this already, We can add zero value to this issue
26-05-2014 08:31 PM - edited 26-05-2014 08:34 PM
This is 0 related to the international links / capacity to the USA
You need to speak to the company that is providing you the Netflix subscription
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