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NO INTERNET CONNECTION!

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New Poster
Posts: 1
Registered: ‎26-03-2020

NO INTERNET CONNECTION!

by svherrera New Poster
Message 1 of 4 (211 Views)

Who's experiencing internet connection problem from 12 noon onwards today, March 26?

I'm from Mt. Wellington and our internet connection keeps on dropping!

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New Poster
Posts: 1
Registered: ‎26-03-2020

Re: NO INTERNET CONNECTION!

by Hirengada New Poster
Message 2 of 4 (185 Views)
I'm in Beach Haven and I have had the same problem since yesterday WiFi keeps dropping off and now I cannot connect to WiFi and I can't seems to call or live chat with Vodafone.
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Senior Contributor
Posts: 310
Registered: ‎15-09-2016

Re: NO INTERNET CONNECTION!

by Senior Contributor MrMorm Senior Contributor
Message 3 of 4 (161 Views)

there was an outage yesterday listed on the Vodafone website. Gone now as it was fixed

https://www.vodafone.co.nz/help/network-status/#landlineandbroadband

 

 

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Posts: 9
Registered: ‎28-03-2020

Re: NO INTERNET CONNECTION!

by David3D Starter Poster
Message 4 of 4 (132 Views)

Just in case people were not already aware.  In most cases, this issue can be solved with an alternative DNS.

 

You can change this on your individual devices, or at the modem itself within the settings.  I've listed alternative DNS addresses below.

Note: In some cases, these lookup services may be slower.  But you will be able to browse the internet as usual.

I don't have an answer for those with issues connecting directly to services related to work unfortunately.

Google:

Primary: 8.8.8.8

Secondary: 8.4.4.8

Clourflare:

Primary: 1.1.1.1
Secondary: 1.0.0.1

Good luck!

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