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NEON Promo Code

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Starter Poster
Posts: 3
Registered: ‎21-02-2018

NEON Promo Code

by MikeBuenaflor Starter Poster
Message 1 of 10 (3,855 Views)

 How do i generate my NEON Promo code ?

Community Manager
Posts: 3,172
Registered: ‎02-02-2013

Re: NEON Promo Code

by Community Manager Community Manager
Message 2 of 10 (3,845 Views)

@MikeBuenaflor

 

It should have been sent to you. Did you recently sign up for broadband?

 

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎21-02-2018

Re: NEON Promo Code

by MikeBuenaflor Starter Poster
Message 3 of 10 (3,700 Views)

HI Mike, 

 

Its been 15day upon my new subcription a yet NO NEON CODE has been sent to my email yet. 

 

Please advise 

 

 

Thanks, 

Michael 

Community Manager
Posts: 3,172
Registered: ‎02-02-2013

Re: NEON Promo Code

by Community Manager Community Manager
Message 4 of 10 (3,695 Views)

@MikeBuenaflor

Apologies, could you message me with the email address used on your broadband account?

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎21-02-2018

Re: NEON Promo Code

by MikeBuenaflor Starter Poster
Message 5 of 10 (3,690 Views)

Hi Mike,

 

private message sent . Thanks for assisting this concern or request

 

regards,

Michael

Posted from Apple iPhone
New Poster
Posts: 1
Registered: ‎20-03-2018

Re: NEON Promo Code

by gazbo New Poster
Message 6 of 10 (3,534 Views)
Hello - I ordered my Vodafone Naked unlimited Broadband on 11th March and got activated on the 15th March but when I rang Vodafone customer service they tell me it could be 15 days before I get my NEON 12 month promo code. This means that I could miss out on 15 days of the free year of NEON I was promised. Why should it take so long just to generate me my promo code?
New Poster
Posts: 1
Registered: ‎21-03-2018

Re: NEON Promo Code

by mem1 New Poster
Message 7 of 10 (3,512 Views)

hi  i never goy my promo code ever

Community Manager
Posts: 3,172
Registered: ‎02-02-2013

Re: NEON Promo Code

by Community Manager Community Manager
Message 8 of 10 (3,461 Views)

@mem1

I got your message and have requested the team to look into it. Should have an answer/code in 3 days.

m

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 2
Registered: ‎20-04-2018

Re: NEON Promo Code

by ketiahempel66 Starter Poster
Message 9 of 10 (3,279 Views)

its been nearly three weeks and still no neon promo code i was told it will be ten days not nearly three weeks

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Community Manager
Posts: 1,517
Registered: ‎01-03-2012

Re: NEON Promo Code

by Community Manager Community Manager
Message 10 of 10 (3,263 Views)

Hi @ketiahempel66 - please click on ny user name and send me a private message with your customer number and full name. I will try to find out what's happening with your code.

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