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My modem has arrived and nobody ihas made contact to install

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Registered: ‎14-02-2019

My modem has arrived and nobody ihas made contact to install

by rsav Starter Poster
Message 1 of 1 (288 Views)

After the circus I endured to simply resign my plan with Vodafone (refer my post under Billing Problems) I have now finally receoived 2 modems - one was the initial dispatch which was incorrectly addressed and the second was a further dispatch in response to the follow up calls I made to Vodafone. Needless to say the modem(s) arrived weeks after the "within 3 days" promised. My address has not changed in over 10 years so go figure !

 

My wife who is the partner mobile phone to the plan and listed on our broadnand account was told by Vodafone that they could only talk with me regarding arranging a time to visit and replace the older modem with the new one. 

 

They promised they would contact me within the day - this was about a week ago.

 

So - I will now have o endure the call center circus again 

 

I wish I havd never re-signed my plan

 

 

 

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