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Mobile discount not showing on bill

Starter Poster
Posts: 2
Registered: ‎03-05-2018
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Mobile discount not showing on bill

by HeiHei Starter Poster
Message 1 of 4 (799 Views)

Hi Team,

 

I moved my mobile over to you guys last month and was told that the $10 discount will apply but it's not showing on my broadband bill.

 

Can someone please help me out.

 

Hayden

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Mobile discount not showing on bill

by Retired Staff MikeHales Retired Staff
Message 2 of 4 (742 Views)

@HeiHei

You can check online - save you a phone call - try the steps in this FAQ.

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
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Starter Poster
Posts: 2
Registered: ‎03-05-2018

Re: Mobile discount not showing on bill

by HeiHei Starter Poster
Message 3 of 4 (738 Views)
Shot Mike, so easy once that button is pointed out haha.
I swear I searched every tab haha.
Thanks again mate. Appreciate it.
Posted from Apple iPhone
Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Mobile discount not showing on bill

by Retired Staff MikeHales Retired Staff
Message 4 of 4 (735 Views)

@HeiHei

No worries!

Product Owner AI & Automated Support
Vodafone New Zealand
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