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Mobile discount not showing on bill

HeiHei
Starter Poster
HeiHei
Posts: 2
Registered: ‎03-05-2018
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Mobile discount not showing on bill
by HeiHei Starter Poster

‎21-05-2018 07:57 AM

Message 1 of 4 (939 Views)

Hi Team,

 

I moved my mobile over to you guys last month and was told that the $10 discount will apply but it's not showing on my broadband bill.

 

Can someone please help me out.

 

Hayden

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MikeHales
Retired Staff
MikeHales
Posts: 3,178
Registered: ‎01-02-2013

Re: Mobile discount not showing on bill
by MikeHales Retired Staff

‎31-05-2018 04:33 PM

Message 2 of 4 (882 Views)

@HeiHei

You can check online - save you a phone call - try the steps in this FAQ.

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
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HeiHei
Starter Poster
HeiHei
Posts: 2
Registered: ‎03-05-2018

Re: Mobile discount not showing on bill
by HeiHei Starter Poster

‎31-05-2018 04:47 PM

Message 3 of 4 (878 Views)
Shot Mike, so easy once that button is pointed out haha.
I swear I searched every tab haha.
Thanks again mate. Appreciate it.
Posted from Apple iPhone
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MikeHales
Retired Staff
MikeHales
Posts: 3,178
Registered: ‎01-02-2013

Re: Mobile discount not showing on bill
by MikeHales Retired Staff

‎31-05-2018 04:48 PM

Message 4 of 4 (875 Views)

@HeiHei

No worries!

Product Owner AI & Automated Support
Vodafone New Zealand
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