26-03-2019 07:36 PM
24-07-2019 09:45 AM
Did you finally get your request for Fibre Max resovled?
I've recently upgraded to Fibre 100 plus a few other changes.
Vodafone Customer Care managed to make my request - Fibre installation & setup, upgrade to Vodafone TV, combining my mobile and fixed accounts and the cancellatiion of a landline and a couple of Sky TV channels - into a something too pain to want to repeat in a hurry.
Lession now learned and its better to never make more than one request at a time to Customer Care. And to always ensure a decent interval between requests.
As my recent changes have now settled down (I'm only waiting for a refund for June), I want upgrade my Fibre 100 service to a Fibre Max service. But I can't find a option to do this on the Vodafone website and I'm reluctant to engage to Customer Care too soon.
25-07-2019 08:10 PM
man this sounds excatly like the issue im having.. and each time you phone they assure you its with migrations and it will take 24-48 hours... its been 168 hours and im still on 100/20 WTF....
has your issue been resolved.. or you also just a number and they dont give a crap...? im sorry but im so dissapointed, no one knows whats going on when you call, and they keep transferring your from one department to the next... its becoming a real joke... but wait they quick to bill you....
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