Reply

Landline not working after upgrading to Fibre

Highlighted
Starter Poster
Posts: 8
Registered: ‎06-10-2018

Landline not working after upgrading to Fibre

by Outrageousfan Starter Poster
Message 1 of 4 (167 Views)

Had Fibre installed on Tues - was told phone would take up to a couple of hours to come on line - however 2 days later....landline not working......

Expert Contributor
Posts: 722
Registered: ‎21-05-2015

Re: Landline not working after upgrading to Fibre

[ Edited ]
by Expert Contributor Expert Contributor
Message 2 of 4 (158 Views)

Try unplugging the phone from the wall and plugging it into the ''Phone 1''

port of your modem.

Starter Poster
Posts: 8
Registered: ‎06-10-2018

Re: Landline not working after upgrading to Fibre

by Outrageousfan Starter Poster
Message 3 of 4 (152 Views)

Thanks - however it is already plugged into that port.

Expert Contributor
Posts: 722
Registered: ‎21-05-2015

Re: Landline not working after upgrading to Fibre

by Expert Contributor Expert Contributor
Message 4 of 4 (142 Views)

Have you tried turning the router off and back on again?

Perhaps it's still being provisioned or there's somthing gone wrong with the order. you should have recieved emails informing you of the connetion date.

Stats
  • 3 Replies
  • 3w ago
  • 168 Views
  • 0 Kudos
  • 2 Contributors