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Internet is down

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Starter Poster
Posts: 6
Registered: ‎08-05-2019

Internet is down

by oleg Starter Poster
Message 1 of 3 (263 Views)

Internet is doiwn in the morning, called to Vodafone, waited 30 mins and gave up. Called again in 1 hour and waited 40mins, talked about 20mins with support, told them that something wrong with modem as one light is on and it is the "Link", used different power supply with same result, support did not believe me and asked me to take a remote control of my phone(of coutse no) and hang up on me. Any suggestion what it may be?

 

20190714_131810 (1).jpg

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Retired Staff
Posts: 21,155
Registered: ‎06-08-2008

Re: Internet is down

by johnr Retired Staff
Message 2 of 3 (251 Views)

@olegWas this posted on Geekzone as well?

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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Starter Poster
Posts: 6
Registered: ‎08-05-2019

Re: Internet is down

by oleg Starter Poster
Message 3 of 3 (244 Views)

yes, thanks, all sorted for now

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