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Incorrect charging

Starter Poster
Posts: 2
Registered: ‎05-03-2018
Accepted Solution

Incorrect charging

by muhammad Starter Poster
Message 1 of 3 (1,322 Views)

Hi,

 

I have received my first Vodafone monthly bill for Ultimate fibre 100. The bill shows an extra monthly fee of 102$. However, it was not agreed upon when signing up for a 12-month contract. 

 

Please, someone, help me sort this out. 

 

Thank you and kind regards,

 

Muhammad Hayat

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Incorrect charging

by MikeHales Retired Staff
Message 2 of 3 (1,294 Views)

@muhammad

 

Hi Muhammad

 

You OK if I mark this as solved following our message conversation?

 

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 2
Registered: ‎05-03-2018

Re: Incorrect charging

by muhammad Starter Poster
Message 3 of 3 (1,274 Views)

I have marked it as solved. Thank you for your help, Mike. 

 

Cheers

Muhammad 

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