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ISP Routing issue: Major latency increases while gaming on Australian servers

Starter Poster
Posts: 2
Registered: ‎10-12-2018

ISP Routing issue: Major latency increases while gaming on Australian servers

by Daf4943 Starter Poster
Message 1 of 8 (907 Views)

I've been trying to play on the Australian servers on a game lately and I'm receiving a considerable latency increase compared to what I used to have before. I used to have 50ms but now it has been increased to around 250-260ms. Taking a look at the tracert results, traffic is being redirected to an American server before coming back to the Sydney-based Australian server. I've talked to many people and this seems to be a Vodafone specific issue.

 

C:\Users\daf49>tracert 113.29.20.117

Tracing route to oldschool88.runescape.com [113.29.20.117]
over a maximum of 30 hops:

1 20 ms * 2 ms 192.168.x.x
2 4 ms 5 ms 4 ms 118-92-247-254.dsl.dyn.ihug.co.nz [118.92.247.254]
3 4 ms 4 ms 5 ms 10.200.12.25
4 43 ms 42 ms 43 ms as9500.nsw.ix.asn.au [218.100.52.103]
5 181 ms 179 ms * 218.100.53.9
6 226 ms 226 ms 226 ms 4.68.72.170
7 226 ms 227 ms 226 ms jagex-ltd.ge-2-1-5.ar1.syd1.gblx.net [159.63.22.18]
8 229 ms 226 ms 228 ms oldschool88.runescape.com [113.29.20.117]

 

If I don't get a reply to this issue as I've seen with some other people who have posted about this issue then I will have no hestitation in switching ISP.

Starter Poster
Posts: 8
Registered: ‎08-12-2018

Re: ISP Routing issue: Major latency increases while gaming on Australian servers

by Stuuu Starter Poster
Message 2 of 8 (888 Views)

@wsfinest replied to me yesterday I believe they are sorting it, not sure how long it's gonna take them to fix though 

Starter Poster
Posts: 2
Registered: ‎10-12-2018

Re: ISP Routing issue: Major latency increases while gaming on Australian servers

by Daf4943 Starter Poster
Message 3 of 8 (881 Views)

Cheers, I appreciate the info.

Staff
Posts: 160
Registered: ‎24-11-2011

Re: ISP Routing issue: Major latency increases while gaming on Australian servers

by Staff wsfinest Staff
Message 4 of 8 (804 Views)

Hi all

 

Quick uodate. VFNZ yesterday logged a ticket with a upstream provider to try resolve this issue. Hopefully before the weekend it could be fixed

Starter Poster
Posts: 8
Registered: ‎08-12-2018

Re: ISP Routing issue: Major latency increases while gaming on Australian servers

by Stuuu Starter Poster
Message 5 of 8 (798 Views)
Yay, fixed for me!

C:\Users\nzstu>ping oldschool91.runescape.com

Pinging oldschool91.runescape.com [113.29.20.120] with 32 bytes of data:
Reply from 113.29.20.120: bytes=32 time=74ms TTL=54
Reply from 113.29.20.120: bytes=32 time=80ms TTL=54
Reply from 113.29.20.120: bytes=32 time=75ms TTL=54
Reply from 113.29.20.120: bytes=32 time=82ms TTL=54

Ping statistics for 113.29.20.120:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 74ms, Maximum = 82ms, Average = 77ms
Posted from Generic Android 2.0
Starter Poster
Posts: 8
Registered: ‎08-12-2018

Re: ISP Routing issue: Major latency increases while gaming on Australian servers

by Stuuu Starter Poster
Message 6 of 8 (792 Views)
tracert to same server as OP (theres a few aus servers all seem to be back to normal low ping)..

C:\Users\nzstu>tracert oldschool88.runescape.com

Tracing route to l3ausy5-bond0-1.jagex.com [113.29.20.117]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms vodafonemobile.cpe [192.168.1.1]
2 45 ms 37 ms 37 ms 124-6-214-49.vodafone.net.nz [124.6.214.49]
3 95 ms 56 ms 49 ms UNASSIGNED.core.vf.net.nz [203.109.188.57]
4 73 ms 67 ms 55 ms UNASSIGNED.core.vf.net.nz [203.109.188.58]
5 60 ms 80 ms 58 ms UNASSIGNED.core.vf.net.nz [203.109.188.61]
6 104 ms 87 ms 77 ms as9500.nsw.ix.asn.au [218.100.52.103]
7 * 102 ms 86 ms 218.100.53.9
8 84 ms 78 ms 79 ms 4.68.72.170
9 87 ms 87 ms 101 ms jagex-ltd.ge-2-1-5.ar1.syd1.gblx.net [159.63.22.18]
10 79 ms 78 ms 85 ms oldschool88.runescape.com [113.29.20.117]

80 ping pretty good vs the 280 it was before, probably best i can get considering I'm in a rural area. Much better than before.

Thanks for sorting it vodafone team Smiley Very Happy
Posted from Generic Android 2.0
Starter Poster
Posts: 8
Registered: ‎08-12-2018

Re: ISP Routing issue: Major latency increases while gaming on Australian servers

by Stuuu Starter Poster
Message 7 of 8 (443 Views)

@wsfinest hey, they did maintenance to these servers recently and the issue has reoccured, once again seems to be only on vodafone getting 300+ ping to these servers. Can you guys sort it out again please? cheers

Posted from Generic Android 2.0
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Starter Poster
Posts: 8
Registered: ‎08-12-2018

Re: ISP Routing issue: Major latency increases while gaming on Australian servers

by Stuuu Starter Poster
Message 8 of 8 (344 Views)
Looks like this is sorted now, back down to normal ping Smiley Happy
Posted from Generic Android 2.0
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