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High ping while gaming, please help

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Starter Poster
Posts: 3
Registered: ‎16-01-2020

High ping while gaming, please help

by xbruge Starter Poster
Message 1 of 5 (398 Views)

Recently ping has shot up to 180 average, making league of legends unplayable. 

 

traceroute to 104.160.156.1 (104.160.156.1), 64 hops max, 52 byte packets

1  ultrahub (192.168.1.1)  2.326 ms  1.515 ms  2.022 ms

2  210-246-15-254.dsl.dyn.ihug.co.nz (210.246.15.254)  6.593 ms  8.730 ms  7.896 ms

3  as9500.akl-ix.nz (43.243.21.64)  3.722 ms  6.605 ms  7.666 ms

4  as4826.akl-ix.nz (43.243.21.27)  6.164 ms  8.034 ms  7.551 ms

5  bundle-12.cor01.akl05.akl.vocus.net.nz (114.31.202.50)  32.270 ms

    bundle-11.cor01.alb01.akl.vocus.net.nz (114.31.202.48)  29.904 ms

    bundle-12.cor01.akl05.akl.vocus.net.nz (114.31.202.50)  31.188 ms

6  be-202.cor01.syd11.nsw.vocus.net.au (114.31.202.55)  30.618 ms  30.678 ms  32.028 ms

7  be-101.bdr01.syd01.nsw.vocus.net.au (114.31.192.49)  30.380 ms  31.471 ms  31.892 ms

8  * * *

9  * * *

10  * * *

 

Cheers

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Staff
Posts: 229
Registered: ‎25-11-2011

Re: High ping while gaming, please help

by Staff wsfinest Staff
Message 2 of 5 (390 Views)

Hi

 

This server is located in Aussie. As below latency is as expected. However it could be that at time's for reasons out of VFNZ controll the return path might go via the USA. Next time you have these high latency times to 104.160.156.1 can you do a traceroute or mtr trace and just post it back here. Not sure if the pc you preformed the traceroute on is the 1 you use for gaming or not but seems it is over wifi which can have it's hidden surprises

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Starter Poster
Posts: 3
Registered: ‎16-01-2020

Re: High ping while gaming, please help

by xbruge Starter Poster
Message 3 of 5 (379 Views)

Hey appreciate the fast response! I game on an iMac over wifi unfortunately yes. Could the issue be on the game's end? I ran another traceroute and an mtr:

 

traceroute 104.160.156.1

traceroute to 104.160.156.1 (104.160.156.1), 64 hops max, 52 byte packets

1  ultrahub (192.168.1.1)  2.798 ms  2.139 ms  2.089 ms

2  210-246-15-254.dsl.dyn.ihug.co.nz (210.246.15.254)  4.465 ms  7.083 ms  5.349 ms

3  as9500.akl-ix.nz (43.243.21.64)  5.163 ms  6.773 ms  3.975 ms

4  as4826.akl-ix.nz (43.243.21.27)  5.037 ms  8.296 ms  7.538 ms

5  bundle-12.cor01.akl05.akl.vocus.net.nz (114.31.202.50)  31.825 ms  31.766 ms  31.715 ms

6  be-201.cor01.syd11.nsw.vocus.net.au (114.31.202.53)  31.479 ms

    be-202.cor01.syd11.nsw.vocus.net.au (114.31.202.55)  32.157 ms

    be-201.cor01.syd11.nsw.vocus.net.au (114.31.202.53)  30.884 ms

7  be-101.bdr01.syd01.nsw.vocus.net.au (114.31.192.49)  32.642 ms  34.075 ms  30.326 ms

8  * * *etc

 

--- 104.160.156.1 ping statistics ---

4774 packets transmitted, 4769 packets received, 0.1% packet loss

round-trip min/avg/max/stddev = 27.503/33.629/430.091/16.494 ms

 

Cheers Smiley Happy

 

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Staff
Posts: 229
Registered: ‎25-11-2011

Re: High ping while gaming, please help

by Staff wsfinest Staff
Message 4 of 5 (351 Views)

Without a traceroute showing where the issue I honestly can't say where the issue is between you the affected user and the game server located in Aussie. The 1 thing you could do to drop a few ms off the latency is to use Ethernet instead of wifi. But I understand sometimes this just is not capable. But as I said if you can provide a traceroute when having the issue and it shows where the issue is we can always look at getting the issue resolved.

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Starter Poster
Posts: 3
Registered: ‎16-01-2020

Re: High ping while gaming, please help

by xbruge Starter Poster
Message 5 of 5 (199 Views)

Sorry for the late reply but here's a trace I ran while in-game just now.

 

traceroute 104.160.156.1

traceroute to 104.160.156.1 (104.160.156.1), 64 hops max, 52 byte packets

1  192.168.1.1 (192.168.1.1)  39.399 ms  67.013 ms  194.798 ms

2  118-92-31-254.dsl.dyn.ihug.co.nz (118.92.31.254)  10.919 ms  767.463 ms  46.093 ms

3  as9500.akl-ix.nz (43.243.21.64)  18.316 ms  23.932 ms  11.363 ms

4  as4826.akl-ix.nz (43.243.21.27)  7.971 ms  59.657 ms  49.710 ms

5  bundle-11.cor01.alb01.akl.vocus.net.nz (114.31.202.48)  103.934 ms  78.811 ms  120.529 ms

6  be-202.cor01.syd11.nsw.vocus.net.au (114.31.202.55)  81.941 ms

    be-201.cor01.syd11.nsw.vocus.net.au (114.31.202.53)  68.167 ms

    be-202.cor01.syd11.nsw.vocus.net.au (114.31.202.55)  95.140 ms

7  be-101.bdr01.syd01.nsw.vocus.net.au (114.31.192.49)  47.783 ms  87.681 ms  40.570 ms

8  * * *

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Cheers, hope whoever reads this is safe and well Smiley Happy

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