Broadband services

[Patricks2]

Hi. I am also having the same issue with BF1 re high ping. Gone from around 37 to over 160 every time. My internet speed is unchanged though. The game is unplayable! All Aussie servers are affected. Please fix! We pay a lot of money for our unlimited fibre.

[Patricks2]

Hi. I am also having the same issue with BF1 re high ping. Gone from around 37 to over 160 every time. My internet speed is unchanged though. The game is unplayable! All Aussie servers are affected. Please fix! We pay a lot of money for our unlimited fibre.

[v1n5ane]

Hey team, any ETA on the fix? Its an issue in Vocus' end is that correct?

[wsfinest]

Hi All

This has been fixed now has been for a few hours, sorry for just letting you know.

If you have servers that are still seeing high latency please provide a traceroute showing hops and RRT

Thanks VFNZ

[DarrenLeanne]

Hi wsfinest.

This is still not fixed sorry. I have emailed you a tracert done a few mins ago.

Regards

[DarrenLeanne]

Hi wsfinest

This is still not fixed for me sorry. Tracert just done to an Australian BF1 server.

Tracing route to hosted-by.i3d.net [109.200.212.32]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  homerouter.cpe [192.168.1.1]
  2    40 ms    36 ms    38 ms  4.64.227.49.dyn.cust.vf.net.nz [49.227.64.4]
  3    32 ms    24 ms    27 ms  bvi-400.bgnzldv02.akl.vf.net.nz [203.109.180.242]
  4    35 ms    24 ms    33 ms  bvi-188.bgnzldv02.akl.vf.net.nz [203.109.180.241]
  5   161 ms   144 ms   155 ms  216.218.236.102
  6   153 ms   149 ms   149 ms  10ge6-11.core1.lax2.he.net [216.218.236.101]
  7   159 ms   154 ms   153 ms  100ge8-2.core1.pao1.he.net [184.105.81.237]
  8   160 ms   145 ms   153 ms  10ge4-1.core1.sjc1.he.net [72.52.92.114]
  9   309 ms   301 ms   298 ms  10ge2-1.core1.syd1.he.net [184.105.222.86]
 10   179 ms   189 ms   179 ms  as49544.nsw.ix.asn.au [218.100.52.60]
 11   184 ms   178 ms   181 ms  hosted-by.i3d.net [109.200.212.32]

Trace complete.

Whois of the first high ping:

NetRange:       216.218.128.0 - 216.218.255.255
CIDR:           216.218.128.0/17
NetName:        HURRICANE-1
NetHandle:      NET-216-218-128-0-1
Parent:         NET216 (NET-216-0-0-0-0)
NetType:        Direct Allocation
OriginAS:       AS6939
Organization:   Hurricane Electric LLC (HURC)
RegDate:        1999-08-29
Updated:        2012-02-24
Comment:        ADDRESSES WITHIN THIS BLOCK ARE NON-PORTABLE
Ref:            https://whois.arin.net/rest/net/NET-216-218-128-0-1

OrgName:        Hurricane Electric LLC
OrgId:          HURC
Address:        760 Mission Court
City:           Fremont
StateProv:      CA
PostalCode:     94539
Country:        US
RegDate:       
Updated:        2018-02-09
Ref:            https://whois.arin.net/rest/org/HURC

Regards

[ChrisOlds]

Has not been fixed, anyone got any suggestions on finding bf1 server ips?

[wsfinest]

Chris done now

@ Chrisolds if you still having issue ip address & traceroute please

[v1n5ane · Accepted solution]

Thanks for getting on to this so quickly @wsfinest