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Get My Bill

Starter Poster
Posts: 3
Registered: ‎10-04-2017

Get My Bill

by hupton65 Starter Poster
Message 1 of 4 (102 Views)

online chat what has happened? i just want to get my bill emailed, so i can pay. Third time it has failed to arrive by email. Not wanting to wait 45 mins on the phone (based onprevious experience). Used to be so easy to chat with someone? now having such difficulty. TOBi no help Smiley Happy

Retired Staff
Posts: 20,814
Registered: ‎06-08-2008

Re: Get My Bill

by johnr Retired Staff
Message 2 of 4 (97 Views)
You will have to call and go thru the ID process but you should also be able to login into My Vodafone and see the invoice/s as well and update your email address
Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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Starter Poster
Posts: 3
Registered: ‎10-04-2017

Re: Get My Bill

by hupton65 Starter Poster
Message 3 of 4 (91 Views)

Thank you for your reply John. My Vodafone. been 20 mins trying to login, requested new password, nothing has arrived in the last 10 mins. We have previously done all this through live chat with no issues, been a great service. Not wanting to call, previous experience not good.

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Retired Staff
Posts: 20,814
Registered: ‎06-08-2008

Re: Get My Bill

by johnr Retired Staff
Message 4 of 4 (72 Views)

@hupton65  As above if you would like to get this sorted you will need to call

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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