I'm a potential new customer who has just left Spark due to struggles I've been having with lag online on the PS4, yes even when playing on the australian servers. I mainly play FIFA 19 but a few other games aswell. To current customers what's the online gaming like? And to employees do you regularly monitor routes to Australian servers, I hear one of the reasons that lag can occur is because the routing goes to the US then to Australia.
Some not all gaming servers are monitored. Below is from an AK boarder gateway to Blizzard server located in sydney
@bng1-mdr-akl:~$ ping 220.127.116.11 -c 5 PING 18.104.22.168 (22.214.171.124) 56(84) bytes of data. 64 bytes from 126.96.36.199: icmp_seq=1 ttl=250 time=23.8 ms 64 bytes from 188.8.131.52: icmp_seq=2 ttl=250 time=23.8 ms 64 bytes from 184.108.40.206: icmp_seq=3 ttl=250 time=23.8 ms 64 bytes from 220.127.116.11: icmp_seq=4 ttl=250 time=23.9 ms 64 bytes from 18.104.22.168: icmp_seq=5 ttl=250 time=23.8 ms