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Fixed line and broadband

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Starter Poster
Posts: 2
Registered: ‎08-08-2018

Fixed line and broadband

by 0211086672 Starter Poster
Message 1 of 4 (991 Views)

Hi,

 

Can I switch my fixed line and broadband service to Smart Connect for a 12 month term with immediate effect. I am currently on a 80GB fixed line and broadband services. Vodafone has recently increased their charges from $60.99 to $100.99 effective 1st Aug

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Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Fixed line and broadband

by MikeHales Retired Staff
Message 2 of 4 (939 Views)

@0211086672

 

You can do this online in My Vodafone (using PC web browser), which is easiest.

  • Log in
  • Opens summary page
  • Click on 'Manage service'
  • Select 'Change pack'
  • Click 'Change plan'

That's it.

 

Otherwise, quick call on 0800 438 448.

 

m

Product Owner AI & Automated Support
Vodafone New Zealand
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Starter Poster
Posts: 2
Registered: ‎08-08-2018

Re: Fixed line and broadband

by 0211086672 Starter Poster
Message 3 of 4 (871 Views)
After clicking 'change plan', there is no option for me to select to change plan to 'smart connect'
Posted from Generic Android 2.0
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Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Fixed line and broadband

by MikeHales Retired Staff
Message 4 of 4 (804 Views)

@0211086672

 

Quick call to number above will get you sorted.

Product Owner AI & Automated Support
Vodafone New Zealand
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