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Fibre issues

Starter Poster
Posts: 9
Registered: ‎05-07-2019

Re: Fibre issues

by DarrellMarieNichol Starter Poster
Message 11 of 19 (194 Views)

Yes I am on the one with a 5 now, but I wanted to know why my 5 keeps dropping.

Starter Poster
Posts: 9
Registered: ‎05-07-2019

Re: Fibre issues

by DarrellMarieNichol Starter Poster
Message 12 of 19 (192 Views)

Sorry I'm on the one without a 5.

Installer told me the one with a 5 was the better one, should I not use it at all?

Staff
Posts: 168
Registered: ‎24-11-2011

Re: Fibre issues

by Staff wsfinest Staff
Message 13 of 19 (190 Views)
Try the 1 with a 5 see if there is a difference. Not all devices can connect to the 1 with a 5.
Posted from Generic Android 2.0
Starter Poster
Posts: 9
Registered: ‎05-07-2019

Re: Fibre issues

by DarrellMarieNichol Starter Poster
Message 14 of 19 (187 Views)

Ok thanks, I’ll give it a go. I’ll update this post in a couple of days with solved, if it works.

Posted from Apple iPad
Retired Staff
Posts: 20,607
Registered: ‎06-08-2008

Re: Fibre issues

by Retired Staff johnr Retired Staff
Message 15 of 19 (185 Views)
2 is 2.4Ghz and 5 is 5Ghz Wi-Fi
Ex VodafoneNZ staff member 17 years 4 days
Posted from Samsung SM-G965F
Retired Staff
Posts: 20,607
Registered: ‎06-08-2008

Re: Fibre issues

by Retired Staff johnr Retired Staff
Message 16 of 19 (183 Views)

5Ghz is better if you are close to the access point 2.4Ghz provides a stronger / better coverage footprint

Ex VodafoneNZ staff member 17 years 4 days
Starter Poster
Posts: 9
Registered: ‎05-07-2019

Re: Fibre issues

by DarrellMarieNichol Starter Poster
Message 17 of 19 (155 Views)

The issue has not resolved. I even chose a specific channel for my WiFi and it’s off this morning.

this is getting annoying and I will investigate whether we can get out of Vodafone.

its faster than the mobile broadband I had, but that never faulted.

Posted from Apple iPad
Retired Staff
Posts: 20,607
Registered: ‎06-08-2008

Re: Fibre issues

by Retired Staff johnr Retired Staff
Message 18 of 19 (144 Views)
Sounds like a faulty router if anything
Ex VodafoneNZ staff member 17 years 4 days
Posted from Samsung SM-G965F
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Posts: 9
Registered: ‎05-07-2019

Re: Fibre issues

by DarrellMarieNichol Starter Poster
Message 19 of 19 (126 Views)

Thanks for your help.

further disconnections prompted me to call Vodafone. Impatiently waited for my call to be answered, and eventually found out that my system needed an update.

apparently I should have no more issues.

the person I spoke to though is the friendliest I have come across in a long time.

Posted from Apple iPhone
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