Broadband services

[DarrellMarieNic…]

Yes I am on the one with a 5 now, but I wanted to know why my 5 keeps dropping.

[DarrellMarieNic…]

Sorry I'm on the one without a 5.

Installer told me the one with a 5 was the better one, should I not use it at all?

[wsfinest]

Try the 1 with a 5 see if there is a difference. Not all devices can connect to the 1 with a 5.

[DarrellMarieNic…]

Ok thanks, I’ll give it a go. I’ll update this post in a couple of days with solved, if it works.

[johnr]

2 is 2.4Ghz and 5 is 5Ghz Wi-Fi

[johnr]

5Ghz is better if you are close to the access point 2.4Ghz provides a stronger / better coverage footprint

[DarrellMarieNic…]

The issue has not resolved. I even chose a specific channel for my WiFi and it’s off this morning.

this is getting annoying and I will investigate whether we can get out of Vodafone.

its faster than the mobile broadband I had, but that never faulted.

[johnr]

Sounds like a faulty router if anything

[DarrellMarieNic… · Accepted solution]

Thanks for your help.

further disconnections prompted me to call Vodafone. Impatiently waited for my call to be answered, and eventually found out that my system needed an update.

apparently I should have no more issues.

the person I spoke to though is the friendliest I have come across in a long time.