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Fibre installation nightmare

ALB
New Poster
Posts: 1
Registered: ‎08-07-2019

Fibre installation nightmare

by ALB New Poster
Message 1 of 2 (53 Views)

I've just been informed that my fibre connection has been pushed back a month and no one can tell me why. I have tried calling just about every possible number, have been put on hold for ages and transferred from dept to dept. The fibre line has been installed from the road to my house and the connection within my house completed. I was told by Chorus that there was a blockage at the street and they needed to 'blow out the fibre' at the street. This I understand has been done. So what do I need to wait another month to switch it on if everything is in place???

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Retired Staff
Posts: 20,728
Registered: ‎06-08-2008

Re: Fibre installation nightmare

[ Edited ]
by johnr Retired Staff
Message 2 of 2 (31 Views)

@ALB  ChorusNZ spend time on www.geekzone.co.nz and offer help when things get messy,

 

Very helpful staff when posting on Geekzone do @ChorusNZ

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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