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Fibre broadband disconnected

New Poster
Posts: 1
Registered: ‎28-01-2019

Fibre broadband disconnected

by JeremyBracegirdle New Poster
Message 1 of 2 (389 Views)
Hi I currently have no fibre broadband due to what I was told was an accidental disconnection. Could I get an update on being reconnected? I have account and reference numbers available. Thanks Jeremy
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Ninja Initiate
Posts: 162
Registered: ‎03-06-2013

Re: Fibre broadband disconnected

by Ninja Initiate Ninja Initiate Ninja Initiate
Message 2 of 2 (360 Views)

Hi @JeremyBracegirdle

 

If you are not on a business plan, would you call your Fibre Install Manager on their direct line 0800 346 825.   He or she will be happy to provide you with an update on the status of your connection.

 

Regards,

Ruth.

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