Broadband services

[20167069]

Should my white fibre box have a power lead? I've just moved into my new rental property and I can't get broadband or the landline hooked up.

[MrMorm]

yes, it should have a black power cable (its got a funny looking connector on it)

[sebastianbd · Accepted solution]

Hi There

If you're talking about the Chorus ONT and the power supply is missing from your new place- you can quickly request a new one directly from Chorus here : https://www.chorus.co.nz/ont-cable-request

Best Regards,
Sebastian

[20167069]

Brilliant! I have used the link you supplied. And will wait in anticipation, until then....data usage it is.

[20167069]

Thank you for your reply. May appear the previous tenant may have misplaced or mistook it for their own. So a replacement cord is on the way .