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Emails to my old ihug address aren't forwarded

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Starter Poster
Posts: 12
Registered: ‎04-07-2014
Accepted Solution

Emails to my old ihug address aren't forwarded

[ Edited ]
by ianw1 Starter Poster
Message 1 of 2 (1,163 Views)

Hi.  When Vodafone switched off ihug I set up an new email address, and provided that to Vodafone so any emails to the old address would be automatically forwarded.   I understood that this forwarding service would continue as long as I was a Vodafone customer.   I've now found that emails to my old ihug address are bouncing back to the sender, vs being forwarded.  What has happened to the forwarding service? 

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Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Emails to my old ihug address aren't forwarded

by MikeHales Retired Staff
Message 2 of 2 (1,143 Views)

Please message me with the old and new email addresses and I can check on that.

Cheers

m

Product Owner AI & Automated Support
Vodafone New Zealand
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