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Email forwarding not working

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Posts: 4
Registered: ‎05-01-2018

Email forwarding not working

by FocusGroup Starter Poster
Message 1 of 3 (639 Views)

I have a number of clearnet/paradise email addresses that were forwarded after the vodafone email closure last year.  At first these all worked but I hav erecently noticed that they are gradually failing to forward and I have received a notification via other measn that messages are neing rejected by a t least one of them.  Vodafone made a commitment that this forwarding service would continue to opreate as long as I was a broadband customer, and there seems to be little real commitment to this.  The fact that I have to enquire via this stupid forum instead of going direct to Vodafone suport is evidence of this.  As a longstanding business customer I expect better than this!

 

Please check all of my email addresses for firwarding function and if necessary the forwarding reinstated?  I have been unable to receive a test email through any of them.

 

Addresses are:

focus.group@clear.net.nz

focus.group@paradise.net.nz

garycb@clear.net.nz

garycb@paradise.net.nz

desktop.focus@clear.net.nz

desktop.focus@paradise.net,nz

ryanjb@clear.net.nz

ryanjb@paradise.net.nz

scottcb@clear.net.nz

scottcb@paradsie.ent.nz

Retired Staff
Posts: 3,178
Registered: ‎01-02-2013

Re: Email forwarding not working

by Retired Staff MikeHales Retired Staff
Message 2 of 3 (621 Views)

@FocusGroup

 

Can you message me with the forwarding email.

 

m

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 4
Registered: ‎05-01-2018

Re: Email forwarding not working

by FocusGroup Starter Poster
Message 3 of 3 (616 Views)

Each email is forwarded to a different address.  The eamil addresses are for different people and different purposes.

 

focus.group@clear.net.nz is forwarded to focus.group@outlook.co.nz

focus.group@paradise.net.nz is forwarded to focusgrpnz@gmail.com

garycb@clear.net.nz is forwarded to garycb@outlook.co.nz

garycb@paradise.ne.nz is forwarded to garycb351@gmail.com

focus.group@vodafone.co.nz is forwarded to focus.group@yahoo.com

desktop.focus@clear.net.nz is forwarded to desktop.focus@outlook.co.nz

desktop.focus@paradise.net.nzis forwarded to desktop.focus@gmail.com

scottcb@clear.net.nz is forwarded to scottcb92@outlook.co.nz

scottcb@paradsie.net.nz is forwarded to scottcb742@gmail.com

ryanjb@clear.net.nz is forwarded to ryanjb351@yahoo.com

ryanjb@paradise.net.nz is managed by another family member and I don't know the forwarding address

 

 

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