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Change broadband plan

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Starter Poster
Posts: 3
Registered: ‎04-07-2019

Change broadband plan

by Poneke Starter Poster
Message 1 of 6 (573 Views)

I want to change broadband plan to fiber with unlimited. Can you give me some advices? 

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Frequent Poster
Posts: 28
Registered: ‎07-06-2019

Re: Change broadband plan

by Frequent Poster theflinch Frequent Poster
Message 2 of 6 (560 Views)

try this site for pricing comparisons; https://www.broadbandcompare.co.nz

 

also rates ISPs based on user reviews. Vodafone scores a middling 5.3 out of 10 based on 264. First few reviews I read didn't rate the customer service which I too have had a bad experience with. 

 

If you go with Vodafone, just hope you don't have an issue because it could potentially be very painful dealing with customer service. 

 

good luck!

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Retired Staff
Posts: 21,166
Registered: ‎06-08-2008

Re: Change broadband plan

by johnr Retired Staff
Message 3 of 6 (546 Views)

@Poneke  First off have you actually got Fibre installed?

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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Starter Poster
Posts: 3
Registered: ‎04-07-2019

Re: Change broadband plan

by Poneke Starter Poster
Message 4 of 6 (539 Views)

No, not yet. I want to know the process for changing plan from ADSL to fiber. 

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Starter Poster
Posts: 3
Registered: ‎04-07-2019

Re: Change broadband plan

by Poneke Starter Poster
Message 5 of 6 (537 Views)

Hi,

 

Thank you for your advice. Will check it!!

 

Have a good weekendSmiley Happy

 

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Retired Staff
Posts: 21,166
Registered: ‎06-08-2008

Re: Change broadband plan

[ Edited ]
by johnr Retired Staff
Message 6 of 6 (534 Views)

@Ponekefrom the help section on the VodafoneNZ site, This goes over the steps to get fibre connected

 

https://www.vodafone.co.nz/help/fibre-broadband/sign-up-process/

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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