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Change broadband plan

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Starter Poster
Posts: 3
Registered: ‎04-07-2019

Change broadband plan

by Poneke Starter Poster
Message 1 of 6 (125 Views)

I want to change broadband plan to fiber with unlimited. Can you give me some advices? 

Frequent Poster
Posts: 26
Registered: ‎07-06-2019

Re: Change broadband plan

by Frequent Poster theflinch Frequent Poster
Message 2 of 6 (112 Views)

try this site for pricing comparisons; https://www.broadbandcompare.co.nz

 

also rates ISPs based on user reviews. Vodafone scores a middling 5.3 out of 10 based on 264. First few reviews I read didn't rate the customer service which I too have had a bad experience with. 

 

If you go with Vodafone, just hope you don't have an issue because it could potentially be very painful dealing with customer service. 

 

good luck!

Retired Staff
Posts: 20,745
Registered: ‎06-08-2008

Re: Change broadband plan

by johnr Retired Staff
Message 3 of 6 (98 Views)

@Poneke  First off have you actually got Fibre installed?

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
Starter Poster
Posts: 3
Registered: ‎04-07-2019

Re: Change broadband plan

by Poneke Starter Poster
Message 4 of 6 (91 Views)

No, not yet. I want to know the process for changing plan from ADSL to fiber. 

Starter Poster
Posts: 3
Registered: ‎04-07-2019

Re: Change broadband plan

by Poneke Starter Poster
Message 5 of 6 (89 Views)

Hi,

 

Thank you for your advice. Will check it!!

 

Have a good weekendSmiley Happy

 

Retired Staff
Posts: 20,745
Registered: ‎06-08-2008

Re: Change broadband plan

[ Edited ]
by johnr Retired Staff
Message 6 of 6 (86 Views)

@Ponekefrom the help section on the VodafoneNZ site, This goes over the steps to get fibre connected

 

https://www.vodafone.co.nz/help/fibre-broadband/sign-up-process/

Ex VodafoneNZ staff member 17+ years and if you want real help from real people check out www.geekzone.co.nz
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