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Can't setup internet

Starter Poster
Posts: 3
Registered: ‎21-02-2018

Can't setup internet

[ Edited ]
by MarilynDavies Starter Poster
Message 1 of 3 (630 Views)

Hi

 

I've moved into a new home with this huge board in the garage which is a Multi Room Distribution Board. I have not a clue what to do with this but Vodafone sent a modem, hooked me up and apparently I have internet line and a telephone line but I need a Vodafone technician to set up (I sure don't know how)

 

Vodafone won't send a technician to set up - what do I do??  I need the internet to enable me to work and I've told them that many many times but with no luck.

 

Marilyn

Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Can't setup internet

by Retired Staff MikeHales Retired Staff
Message 2 of 3 (619 Views)

@MarilynDavies

 

Does the internet connection and modem work at the access point that would have been set up/enabled by the technician?

 

Cheers

Product Owner AI & Automated Support
Vodafone New Zealand
Starter Poster
Posts: 3
Registered: ‎21-02-2018

Re: Can't setup internet

by MarilynDavies Starter Poster
Message 3 of 3 (610 Views)

Hi

 

It would be great but I can't for the life of me get a Vodafone technician to actually come and do the job. They seem to think I can do this myself.

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