Last Sunday, I moved to my first own place. On Tuesday (24/03/2020), I placed an order for the broadband connection at Vodafone center situated in a mall at Takapuna on 24 months contract. So far there is no install date communicated to me by Vodafone. I doubt they will be able to provide me a new broadband connection during COVID-19 lockdown. Right now, I am working from home on my mobile Hotspot and it is very expensive for me, especially online video meetings on my mac.
If I cancel the order now, do I have to pay early exit fee of $299, because then I will look forward to other service providers? Also, there is no support available from Vodafone either through email, chat or phone, how can I contact them?