29-03-2018 11:17 PM last edited 30-03-2018 12:56 PM by MikeHales
When we signed up for fiberx we were told our baordband bill will be $40 a month, it's on our application form, we got our first bill this evening at $79.99 plus part charge for the week leading up to the start of the billing month.
Can you please confirm that our second bill will show a $480 credit, as well as confirm if we are to start a direct credit we only have to pay $10 per week as the credit sould cover the remainder balance
Customer number [details removed]
Janette
30-03-2018 01:00 PM
Thanks for your post and welcome to the Community.
The most efficient way to resolve your query is to give us a call on
0508888800 as your account will have notes re your charges and we should be able to sort out your questions on that call.
cheers
m
Copyright © Vodafone New Zealand Ltd