Broadband bill

New Poster
Posts: 1
Registered: ‎29-03-2018

Broadband bill

[ Edited ]
by JanetteBeckett New Poster
Message 1 of 2 (902 Views)

When we signed up for fiberx we were told our baordband bill will be $40 a month, it's on our application form, we got our first bill this evening  at $79.99 plus  part charge for the week leading up to the start of the billing month.


Can you please confirm that our second bill will show a $480 credit, as well as confirm if we are to start a direct credit we only have to pay $10 per week as the credit sould cover the remainder balance


Customer number [details removed]



Posted from Lenovo A10-70F
Retired Staff
Posts: 3,178
Registered: ‎02-02-2013

Re: Broadband bill

by MikeHales Retired Staff
Message 2 of 2 (873 Views)


Thanks for your post and welcome to the Community.

The most efficient way to resolve your query is to give us a call on 

0508888800 as your account will have notes re your charges and we should be able to sort out your questions on that call.



Product Owner AI & Automated Support
Vodafone New Zealand
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