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Broadband Bill is incorrect

Frequent Poster
Posts: 47
Registered: ‎15-12-2012

Broadband Bill is incorrect

by Frequent Poster gh0st Frequent Poster
Message 1 of 1 (77 Views)

hi team

 

on my bill it says


Current month’s charges $204.22

 

the break down

Current charges summary
Broadband-
Total current charges (excl. GST) $76.51
Mobile-
Total current charges (excl. GST) $108.41

 

 

iam on a Ultimate Home - Fibre 100 -$97.99 plan for Broadband, but when i look under my bills online it says plan chages at  $128.67, why the over charge?, i also have a $10 discount because im on a mobile plan

 

 

 

looking for answers, the wait on the phone is too long.

 

account number - 413685582

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