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Broadband Bill is incorrect

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Registered: ‎27-05-2019

Broadband Bill is incorrect

by NikkiSwift New Poster
Message 1 of 1 (82 Views)

Hi Vodafone, 

I have tried contacting you for weeks, I have tried watiing on the phone to get in touch with Billing Migration One Bill for up to an hour. 

I have reached vodafone ninjas and confirmed they can see that I have paid you. However due to the "migration of billing" it is not registering with you that I am making my monthly payments. You are now biling me upto $300 including late payments of which there arent' late payments. 

I keep trying to resovle this with your staff and they say I must wait to speak with someone from One Bill Migration. Except they never answer the phone. I have also tried resolving this using my Vodafone online. 

HOW CAN I GET THIS RESOLVED!!!!!!!!

Account number 451463643

Please help I am extremely frustrated with your service. 

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