Broadband services

[dgwills]

I have just resigned a new 12-month Fibre contract that involves a plan change. I now want to add Caller ID on my phone line that should have been done but wasn't. I have called a couple of times but because my account is still with provisioning, after 8 days, nobody can help me. I have been promised both times a callback. No call back yet. Please help me somebody from VF !!!!

[dgwills]

So it appears VF is hopeless at all forms of communication?

[michaelhales]

@dgwills 

Would recommend you call 0800 346 006, that's a direct number to get you sorted.

Cheers

m

[dgwills]

Sorted by Jason Paris.

[michaelhales · Accepted solution]

Good news! Can you mark question as solved.

Cheers

m