Access to old account information

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Registered: ‎05-04-2018

Access to old account information

by logieNZ New Poster
Message 1 of 1 (160 Views)

I recently updated my Broadband account and was given a new account number.  That's all working fine, but I now cannot access the many years  of account history for the original account number.  That is a bit inconvenient as I have no other record of the history.  I have been through the issue twice now though Vodafone Live Chat but have made no progress.  Has this happened to others?  Is it fixable?

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