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4 day outage in Breaker Bay - Status?

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Registered: ‎19-06-2018

4 day outage in Breaker Bay - Status?

by 852140 New Poster
Message 1 of 2 (527 Views)

What is with the 4 day outage for 66 customers in Seatoun?  When will Breaker Bay customers be back up?  The last update on this was 2:43 pm  on 15/6/18, with no ETA for a fix.  

 

It is a bit hard to be patient, except the wait time for a phone update is 30 minutes to get an update on progress.

New Poster
Posts: 1
Registered: ‎19-06-2018

Re: 4 day outage in Breaker Bay - Status?

by CobusdeKock New Poster
Message 2 of 2 (516 Views)

I have the same issue, NO Fibre X, NO Sky (Vodafone TV), NO mobile reception.... 4 days and counting!

 

BUT worst of all I cannot get a straight answer from Vodafone! They don't even answer the tech line! Poor poor poor customer service! 

 

Contemplating cancelling their services if this continues, for the amount I pay each month I would at least expect some communications or customer support. 

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