Broadband services

[Jason-Chch]

Hi, I singed up to a fixed term broardband plan in january and was told i would get the 3 months free deal starting next bill cycle, waited till march got another bill, rang customer service got told to wait another month, next month comes another bill ring customer service again...get nowhere now its may i have another bill and i still havent got the 3 months free, how long do i have to wait to get it???????

[Jason-Chch · Accepted solution]

All sorted, got a call from sales last night trying to get me to upgrade got them to transfer me to billing and all sorted within half an our with the 3 month credit on the bill.