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Netflix Error n8210

Regular Poster kp
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Posts: 22
Registered: ‎09-08-2013
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Netflix Error n8210

by Regular Poster kp Regular Poster
Message 1 of 54 (2,109 Views)

I can browse the Netflix movie selection perfectly fine, but once I start trying to watch a video it loads to 50% then cuts to an error screen displaying error code N8210. Note we pay subscriber fee for netflix each month.

 

The same problem has been reported by others like ourselves who use a DNS redirection service such as Getflix or UnblockUs to workaround the geoblocking that Netflix uses. 

See 

 http://support.unblock-us.com/customer/en/portal/questions/6661264-netflix-error-n821-?new=6661264 

 

I have taken both my laptop and iphone to two different friends places and was able to get Netflix working there. One is on Xtra, and the Orcon. We are on Vodafone of course. I  tried both Getflix (which we subscribe to) and UnblockUS. Netflix worked OK in both these cases.

 

So there is some issue with Vodafone that must be attended to asap. 

Ninja Adept
Posts: 819
Registered: ‎20-08-2008

Re: Netflix Error n8210

by Ninja Adept Ninja Adept
Message 2 of 54 (2,106 Views)
Ninja Master
Posts: 19,288
Registered: ‎06-08-2008

Re: Netflix Error n8210

[ Edited ]
by Ninja Master Ninja Master
Message 3 of 54 (2,101 Views)

Hi KP

 

The Netflix service is not provided by Vodafone and uses Geo unblocking so telling us ' So there is some issue with Vodafone that must be attended to asap ' is not going to get much love around here sorry :smileytongue:

 

The issue is impacting many ISPs

 

John
 

I volunteer my time here on the community helping out, Not an official member of the social media team

John Reader | Systems Engineer | Vodafone NZ | +6421323505
Regular Poster kp
Regular Poster
Posts: 22
Registered: ‎09-08-2013

Re: Netflix Error n8210

by Regular Poster kp Regular Poster
Message 4 of 54 (2,084 Views)

Thanks for the link Nigel. Yes I had seen that already but the UK Netflix does not have the extensive catalogue that the US Netflix does. Vodafone need to get their US feed from the same source that Xtra and Orcon do, or figure out some other fix.

Then we can get on with our viewing like we used to be able to. 

Ninja Master
Posts: 19,288
Registered: ‎06-08-2008

Re: Netflix Error n8210

[ Edited ]
by Ninja Master Ninja Master
Message 5 of 54 (2,076 Views)

I don't understand why Vodafone should be looking for a fix??  Nothing has changed on the Vodafone NZ side, We can't fix something we have zero control over,

 

Somerthing else you will be not be using the Vodafone DNS so even less chance of us doing something,

 

John

I volunteer my time here on the community helping out, Not an official member of the social media team

John Reader | Systems Engineer | Vodafone NZ | +6421323505
Regular Poster kp
Regular Poster
Posts: 22
Registered: ‎09-08-2013

Re: Netflix Error n8210

by Regular Poster kp Regular Poster
Message 6 of 54 (2,072 Views)

Yes I appreciate that VF is not providing the geo-unblocking service. 

 

All I know is if I take my laptop to either xtra or orcon isp provisioned houses, Netflix works OK with several geounblockers.

 

So the issue is with Vodafone or whom ever Vodafone get their US feed from it seems to my simplistic testing and analysis.

Ninja Master
Posts: 19,288
Registered: ‎06-08-2008

Re: Netflix Error n8210

[ Edited ]
by Ninja Master Ninja Master
Message 7 of 54 (2,066 Views)

The issue is not on the Vodafone NZ side, I have advised this already, We can add zero value to this issue

I volunteer my time here on the community helping out, Not an official member of the social media team

John Reader | Systems Engineer | Vodafone NZ | +6421323505
Regular Poster kp
Regular Poster
Posts: 22
Registered: ‎09-08-2013

Re: Netflix Error n8210

by Regular Poster kp Regular Poster
Message 8 of 54 (2,021 Views)

Are you able to advise who supplies VFNZ with your feeds from the USA?

Ninja Master
Posts: 19,288
Registered: ‎06-08-2008

Re: Netflix Error n8210

[ Edited ]
by Ninja Master Ninja Master
Message 9 of 54 (2,007 Views)

This is 0 related to the international links / capacity to the USA

 

You need to speak to the company that is providing you the Netflix subscription

I volunteer my time here on the community helping out, Not an official member of the social media team

John Reader | Systems Engineer | Vodafone NZ | +6421323505
Contributor
Posts: 190
Registered: ‎20-04-2009

Re: Netflix Error n8210

by Contributor bigal Contributor
Message 10 of 54 (1,845 Views)
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