Android

[WimMertens]

I keep getting text messages 'Don't wait for WIFI etc.' How do I disable this? Driving me nuts!

[hpatel]

Hi @WimMertens,

Usually you can just reply with STOP - there's a few messages you can't opt out of but it doesn't sound like the case here.

There's more info about these types of messages on our FAQ - https://help.vodafone.co.nz/app/answers/detail/a_id/7522

Cheers,

Hayden

[WimMertens]

@hpatel Thanks for your reply. I'll do that next time. It would have been nice to add this to the text they send (similar to the unsubscribe link for emails) I believe this is actually a legal requirement. Better still, don't send messages to start with, and let people opt in first (this is also a legal requirement for email newsletters, if not best practice).

[sebastianbd]

@WimMertens 

Are these from a Premium SMS Service or are they from us (Vodafone)?

If they are from Vodafone, you can't opt out with the STOP response, it needs to be disabled by Customer Service.

http://help.vodafone.co.nz/app/answers/detail/a_id/11162/~/opt-out-of-vodafone-marketing-communicati...

I can do it for you if you like, Private Message me your number.

[WimMertens]

@sebastianbd I don't know really, the text comes from 7245. In the app there is an option to disable notifications, which I did but I still get them. Anyways, will pm you my number and appreciate your help