Android

[AndrewS]

I've got a problem with the Vodafone Sim App from continual self-installing.  It's so aggressive it'll full the home screen within a week, then it'll create a new screen itself and continue to populate that.

I've been to a Vodafone store, they didn't really have a clue, but they gave me a new sim hoping that'll solve the problem, it didn't.

There's no setting to uninstall it, and when I "Force Stop" it, it restarting itself and populates the screen even more violently.

Does anyone have an idea of how to get rid of this virus-like app?

Background info:  Android 8.0

[johnr]

Where did you get that handset from? Looks like to me the issue is the handset and does not handle STK (SIM Took kit) very well

[AndrewS]

It's a Nokia 5.  My previous phone Galaxy A5 had the same issues.  I doubt it's the handset, but even if it is, is there a way around it?

[johnr]

You could ask for a SIM with no STK they are available I use to look after sim cards end to end

You will need to find the right person in VodafoneNZ to speak to but a telemetry sim has no STK I can't remember the SIM profile number

[johnr]

@AndrewS  This is 100% a handset issue and not related to the SIM tool Kit

If this was a SIM card issue then it would impact every handset,

Have you got a custom launcher or something odd installed you have changed the handset from factory OS or something!

[AndrewS]

Thanks for that.

Currently up to 9 installed, 5 more in less than 24 hours.

OS is standard, barely any apps too.

I know you're blaming the phone, but the phone didn't have this app pre-installed, it's obviously being 'push' installed from the SIM.  So the SIM is cause the phone to freak out.

All I want to know is how to stop it.

[johnr]

Well it's the phone for sure as never seen this before on any other handset

[johnr]

I would raise it with Nokia mobile VodafoneNZ can't help you as they did not sell you the handset