Android

[Fantail18]

Hi There, I've just topped up my phone online and didn't get the usual text (my husband also topped up and no text) is there a reason for this - something to do with the ongoing mainyrnance this weekend or a fault of some sort?

[sebastianbd]

Nope there were some changes made to the SMS confirmations that get sent. I think that one was disabled.

Let me check on Monday and confirm for you.

[sebastianbd]

@Fantail18Please confirm for me, did you top up via My Vodafone app / website or via another method?

[Fantail18]

Hi There, we both topped up via the website.

[sebastianbd · Accepted solution]

@Fantail18

Can you please private message me both your numbers and the dates you did the top ups?

Just want to check and confirm everything is working as expected and will come back to you on the same.

Best Regards,

Sebastian